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Detail Article

Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 11 / No. 3 / Published : 2013-09

TOC : 8, and page :152 - 156

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Original Article :

Analysis of work attitudes effect on in-role performance and organizational citizenship behavior (ocb)

Author :

  1. Wa Ode Rosni Yanti*1
  1. Dinas Kesehatan Kabupaten Wakatobi

Abstract :

The purpose of this study was to develop recommendations for improving the performance of health centers based on the results of the analysis work attitudes at the Puskesmas Tanah Kalikedinding. This study was an analytic observational. The sampling technique using a total sample of 49 respondents. The instrument used was a questionnaire. The questionnaire used in this study has tested the validity and reliability with result was valid and reliable. Statistical test used was multiple regression with attention to the assumptio++ns for multiple regression test. Variables that did not meet the assumptions will then using simple regression test. The study found that POS had no effect on job satisfaction, job involvement and organizational commitment, whereas POR effect on job satisfaction and organizational commitment, but had no effect on job involvement of employees at Puskesmas Tanah Kalikedinding. Perceived Organizational Support (POS) effect on in-role performance but had no effect on OCB where as POR had no effect either directly on in-role performance and OCB of employees at the Puskesmas Tanah Kalikedinding. Work attitudes (job satisfaction, job involvement and organizational commitment) was not effect on in-role performance but the effect on OCB. There was a relationship between in-role performance and Organizational Citizenship Behavior (OCB) in employee at Puskesmas Tanah Kalikedinding. Recommendations for Puskesmas Tanah Kalikedinding based on research results obtained is to improve organizational support, POR and job involvement. Assessment of in-role performance and OCB in this study using a self appraisal, for further research is recommended to use the ratings by superiors.

Keyword :

in-role performance, organizational citizenship behavior, work attitude, perceived organizational support, opportunity for reward,

References :

  1. Brown, SP. and Leigh, TW., (1996). A New Look at Psychological Climate and its Relationship to Job Involvement, Effort, and Performance. Vol 81 (4), pp. 356–358. : Journal of Applied Psychology
  2. Chughtai, AA., (2008). Impact of Job Involvement on In-role Job Performance and Organizational Citizenship Behaviour. Vol 9 (2), pp.178–190 : Journal of Behavioral and Applied Management
  3. Ivancevich, Konopashe, and Matteson, (2006). Perilaku dan Manajemen Organisasi. 7th ed. Surabaya : Penerbit Erlangga
  4. Langton, N. and Robbin, SP., (2006). Fundamentals of Organizational Behavior. 3rd ed.. Canada : Pearson Education.
  5. Motowidlo and Borman, (2003). Handbook of psychology, Volume 12, Industrial and Organizational Psychology. Canada : John Wiley Sons, Inc.


Archive Article

Cover Media Content

Volume : 11 / No. : 3 / Pub. : 2013-09
  1. Nursing management process analysis in improving nursing care documentation
  2. Satisfied demand improvement of inpatient service in sumberwudi clinic lamongan based on demand, organization, and environment factors
  3. The influence of work satisfaction and organizational commitment to turnover intention of lecturers
  4. Efforts to support the operating room utilization based on working units performance management
  5. Interpersonal communication improvement based on the mindsets of midwifes on mother-child health handbook
  6. The arrangement of brand expression based on marketing strategy and brand strategy
  7. Redesign general emergency life support training in dr. soetomo district hospital (approach evaluation training programme)
  8. Analysis of work attitudes effect on in-role performance and organizational citizenship behavior (ocb)
  9. Strategy to improve drug purchase in the medicine room through customer relationship management (crm)
  10. Efforts to increase the utilization of hospital maternity ward based on secure customer analysis
  11. Officer obedience in implementing standard operating procedures