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Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 6 / No. 1 / Published : 2008-01

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Original Article :

The influence of organizational culture on bed occupancy rate

Author :

  1. farida rusnianah*1
  1. Farida Rusnianah, Puri Kendedes B 20, Singosari 65153, Kab. Malang. Telp. 0811360875
  2. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya

Abstract :

The low Bed Occupancy Rate (BOR) was found at six Nahdlatul Ulama (NU) health service institutions. The objective of this research is to analyze the organizational culture influence on BOR of NU health institutions. This was an applied observational study using survey method. Carried out from March to April 2004, then it was continued on December 2004. NU health service institutions were the unit analysis. The primary data for diagnosing the organizational culture was collected by questionnaires, modified from the Organizational Culture Assessment Instrument (OCAI), the Value Instrument (VI), and the Customer Focused Self-Assessment (CFS-A). A modification instrument from Servqual was used to measure customer satisfaction. A non-parametric k sample independent with Kruskal Wallis test showed results of no significant difference pertained to organizational culture from six NU health service institutions. Using OCAI, five institutions showed dominance in Hierarchy. Grounded on VI and CFS-A, the Sidoarjo RSI Siti Hajar had the highest score with a more congruent culture seen from six culture dimensions. Tumpang RSI Al Amin and Singosari RB Muslimat both had the lowest score presenting three dominant cultures with more than 10 point difference. Thus, the more congruent the six culture dimensions were, the higher the BOR of NU health institutions would be.

Keyword :

organizational culture, BOR, health service institutions,

References :

  1. KS Cameron, (1999). Diagnosing and Changing Organizational Culture. . : Addison Wesley Longman.Inc
  2. E Robert Quinn, (1999). Diagnosing and Changing Organizational Culture. . : Addison Wesley Longman.Inc


Archive Article

Cover Media Content

Volume : 6 / No. : 1 / Pub. : 2008-01
  1. Utilizing burden of diseases for setting priorities of health resource allocation
  2. The influence of organizational culture on bed occupancy rate
  3. Constructing financial compensation system based on employee’s assessment, expectation and hospital capability
  4. Public health center tariff rationalization based on unit cost analysis
  5. Cost effectiveness analysis of iud, injection and pills contraception methods through quality of life approach
  6. The decrease of under graduate student enrollee selection registrars at the surabaya yarsis nursing academy based on the preferences and the choices theories
  7. Diagnosis related group’s of five majority diseases with the present value computation
  8. Reason behind the utilization of maternal health services
  9. Insurance contract using multi-party contract model
  10. Efforts to increase maternal delivery services by health personnel based on need and demand analysis