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Dental Journal (Majalah Kedokteran Gigi)

ISSN 1978-3728

Vol. 42 / No. 1 / Published : 2009-01

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Original Article :

Patient safety oriented to improve patient retention in oral health services

Author :

  1. Tri Erri Astoeti*1
  1. Department of Dental Public Health and Preventive Dentistry
    Faculty of Dentistry Trisakti University
    Jakarta - Indonesia

Abstract :

Background: Oral health service systems should be designed to promote patient health, protection, and must be in compliance with Indonesian laws that help protect patients from misuse of personal information. Patient safety is a new healthcare discipline that emphasizes the reporting, analysis, and prevention of medical or dental error that often lead to adverse healthcare events. Purpose: To describe correlation that patient safety would improve patent retention in oral health. Patient safety is an essential component of quality oral health care and dentist is encouraged to consider thoughtfully the environment in which they deliver dental care, while at the same time services and to implement practices that decrease a patient’s risk of injury or harm during the delivery of care. Reviews: Designing oral health care systems that focus on preventing errors is critical to assure patient safety. Some possible sources of error in oral health services are miscommunication, failure to review the patient’s medical history, and lack of standardized records, abbreviations, and processes. Conclusion: Patient safety would support patient satisfaction; therefore oral health services can increase patient retention.

Keyword :

patient safety, patient retention,


References :



       


    Archive Article

    Cover Media Content

    Volume : 42 / No. : 1 / Pub. : 2009-03
    1. The Transformation Of Ordinal Scale For Parametric Statistic Analysis On Dental Health Questionnaire
    2. Chronic Gingivitis And Aphthous Stomatitis Relationship Hypothesis: A Neuroimmunobiological Approach
    3. The Role Of Microendodontics In Treating Mandibular Second Molar With Five Canals
    4. Toxicity Testing Of Chitosan From Tiger Prawn Shell Waste On Cell Culture
    5. The Effect Of Toothpaste Containing Kayu Sugi Extract On Plaque Formation
    6. Simple Replantation Protocol To Avoid Ankylosis In Teeth Intended For Orthodontic Treatment
    7. Treatment Of Temporomandibular Dissorder’s Using Occlusal Splint
    8. Inhibitory Effect Of N-hexane : Ethyl Acetate Fraction From Artemisia Vulgaris L. On Cell Culture Of Epithelial Carcinoma Of The Mouth
    9. Antioxidant Effect Of Minocycline In Gingival Epithelium Induced Toxin Actinobacillus Actinomycetemcomitans Serotype B
    10. Esthetic Rehabilitation Of Crowded And Protruded Anterior Dentition
    11. Patient Safety Oriented To Improve Patient Retention In Oral Health Services