ISSN 2303 - 3411
Vol. 2 / No. 2 / Published : 2014-02
Order : 104, and page :104 - 114
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Original Article :
Effectivity of program e-performance in effort to achieve increase performance in the service of cleanliness and landscaping the city of surabaya
Author :
- Eggyawang Setia Pradikta*1
- Drs. Roestoto Hartojo Putro, SU *2
- Mahasiswa Fakultas Ilmu Sosial dan Ilmu Politik
- Dosen Fakultas Ilmu Sosial dan Ilmu Politik
Abstract :
The spirit of presidential instruction No. 3 of 2003 which aims to develop Government Organization with electronic based to increase performance and public services more effective and efficient. Be a reference in Surabaya City Government to make policies related to electronic based employee assessment. That's call E-performance program. Implementation of this program has been done in all SEGWAY City Government, Especially on cleanliness and Landscaping Service city of Surabaya, where later was full of media related performance and accomplishments that have been achieved. This Research aims to answer how the effectiveness of the program e-performance as performance improvement efforts in the service of cleanliness and Landscaping the city of Surabaya by using qualitative methods and types of descriptive research where data retrieval is performed with interviews, observation and documentation. In the informant determination of research this time using purposive sampling technique and snowball, there are 15 informants are aware of the problems e-performance program. The researchers used a Qualitative analysis with data reduction steps, the presentation of the data, and draw conclusions. The conclusion that obtained from the research this time was less effectiveness from implementation of the e-performance program in the service of cleanliness and Landscaping the city of Surabaya. because of their performance proved that always increase although exist or no exist the e-performance program. tendency of a very heavy workload and a big responsibilities, make this program have not a great effect for the performance of employee
Keyword :
Effectiveness, Performance, E-Performance Program,
References :
James L. Gibson , John M. Ivancevich, James A. Donnely.,(1998) Organisasi : Perilaku, Struktur dan Proses Jakarta : Erlangga
Archive Article
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Content |
Volume : 2 / No. : 2 / Pub. : 2014-02 |
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