Catalog :




Detail Article

Jurnal Palimpsest

ISSN 2086-0994

Vol. 1 / No. 1 / Published : 2009-11

TOC : 3, and page :26 - 33

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Original Article :

Menuju kepuasan pemustaka (towards library users' satisfaction)

Author :

  1. Achmad*1
  1. Institut Teknologi Sepuluh Nopember Surabaya

Abstract :

The current development of information and communication technology (ICT) decreased communication between library staffs and library users.

Keyword :

Personal touch, library users, users' satisfaction, library services, library staff,


References :

  1. Chan S, (2003). Relationship Marketing . Jakarta : PT Gramedia Pustaka Utama


   


Archive Article

Cover Media Content

Volume : 1 / No. : 1 / Pub. : 2009-11
  1. Kebutuhan informasi siswa sma dan ketersediaan sumber informasi pada perpustakaan sma di surabaya
  2. Peran pustakawan dalam mendesain perpustakaan bagi penyandang cacat
  3. Menuju kepuasan pemustaka (towards library users' satisfaction)
  4. Penyeragaman Tajuk Entri Utama Nama Pengarang Dan Aplikasi Teknologi Informasi
  5. Historians and archivists: two disciplines working with the same papers
  6. Kondisi pengelolaan dokumen/ arsip perbankan di indonesia
  7. Analisis technology acceptance modal terhadap perpustakaan digital dengan structural equation modeling
  8. Comparison between database and internet search engines: a case study
  9. Perilaku penggunaan internet pada kalangan remaja di perkotaan