UNIVERSITAS AIRLANGGA



Detail Article

Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 10 / No. 3 / Published : 2012-09

Order : 13, and page :194 - 199

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Original Article :

Operational research use modified problem solving cycle to improve performance of manager

Author :

  1. Didik Suharsoyo*1
  2. Thinni Nurul Rochmah*2
  1. Rumah Sakit Nahdlatul Ulama
  2. Dosen Fakultas Kesehatan Masyarakat

Abstract :

ABSTRACT Business plan that has  been arranged  very well will be  meaningless if it cannot  be  implemented. Based on the financial report of Tuban Nahdlatul Ulama Hospital, it is noted that the organization’s  income reached 7,66% of the target in 2009 and 20,43% of the target in 2010. The problems on performance which  are related to awareness, support and managers’ capability will be solved through  Modified  Problem  Solving Cycle (MPSC). The purpose of this study was to improve  the managers’ performance in the business plan implementation through  organizational  learning  process  at Tuban Nahdlatul Ulama Hospital. The respondents were 9 employees holding managerial level at Tuban Nahdlatul Ulama Hospital. The intervention  was done from 11 April to 24 May 2011. The pre-intervention observation was done in August2010  and  the  post-intervention observation was  done from May to July 2011  by using  on the  site  records. Changes occurred after the intervention  was  then  compared to the condition which  occurred before the intervention  based on questionnaires and on-the-site records. The conclusion of this study  is that the changes in awareness and support in implementing the business plan will positively  affect the performance improvement. Keywords: awareness, support, capability, performance, modified problem solving  cycle

Keyword :

awareness, support, capability, performance, modified problem solving cycle,


References :

Budiarto, E,(2003) Metodologi Penelitian Kedokteran: Sebuah Pengantar Jakarta : EGC

Idrus, M,(2009) Metode Penelitian Ilmu Sosial: Pendekatan Kualitatif dan Kuantitatif Jakarta : Erlangga

Rangkuti, F,(2010) Business Plan: Teknik Membuat Perencanaan Bisnis dan Analisis Kasus Jakarta : PT Gramedia Pustaka Utama

Solihin, I. ,(2007) Memahami Business Plan Jakarta : Salemba Empat

Yuwono, SR,(2008) Penggunaan Interpersonal Skills dalam Problem Solving Cycles Sebagai Upaya Peningkatan Efektivitas Surabaya : Universitas Airlangga





Archive Article

Cover Media Content

Volume : 10 / No. : 3 / Pub. : 2012-09
  1. Influence Analyses Of Officers Organizational And Occupational Commitment To Leprosy Program Performance In Public Health Center Of Bojonegoro Regency
  2. Recommendation Of Development Qwl (quality Of Work Life) Based On Qwl Effect Analysis On Nurse Job Satisfaction In Leprosy Hospital Of Sumberglagah Pacet Mojokerto
  3. Recommendations For Improving The Organizational Learning Of Creativity In Leprosy Hospital Sumberglagah
  4. Improvement Task Performance, Contextual Performance And Job Satisfaction Of Radiology Unit Staff Based On Job Characteristic, Motivation And Work Attitude Analysis In St. Vincentius Catholic Hospital Surabaya
  5. Performance Evaluation Using Malcolm Baldrige National Quality Award For Improving Quality Service
  6. Analysis Of The Influence Of Predisposing, Enabling And Reinforcing Factors On Compliance Of Pulmonary Tb Treatment In Bojonegoro
  7. A Strategy Design Of Marketing Based On Product Life Cycle As An Effort To Increase Visits To Ketapang Al Hikmah Clinic In Sampang Regency
  8. Analysis Influence Self Leadership Development Of The Head Of Public Health Centers On Performance Of Public Health Centers
  9. Recommendations To Improve Maternity Health Facility In The Work Area District Health Center Jrangoan Sampang
  10. Characteristics Analysis Of Customers And The Types Of Brand Associations As An Efforts To Improve The Utilization Of Voluntary Counselling And Testing Clinic
  11. Efforts To Improve Inpatient Transaction Processing System
  12. Active Case Treatment Is More Cost Effective For Early Stage Lung Tb Treatment
  13. Operational Research Use Modified Problem Solving Cycle To Improve Performance Of Manager

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