UNIVERSITAS AIRLANGGA



Detail Article

INSAN Media Psikologi

ISSN 1411-2671 (Cetak); 2310-7945 (Online)

Vol. 11 / No. 1 / Published : 2009-04

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Original Article :

Hubungan antara proses emosional pekerja dan kesejahteraan pekerja pada perawat instalasi rawat inap rs xwilayah surabaya

Author :

  1. Ifa Nurdiyani*1
  1. Fakultas Psikologi Universitas Airlangga

Abstract :

This researchs purpose is to learn the relationship between emotional labor process and employeewellbeing in nurses. Emotional labor process in this research is defined as regulation process ofemotion and expression of each individual at work which is appropriate according to the employer,including surface acting and deep acting (Grandey, 2000). Employee wellbeing mentioned is Warrsconcept (1979; 1990). This concept stated that employee wellbeing consists of two components.They are affective and cognitive. Cognitive component reflects employees satisfaction of doing theirtasks; while affective component is the emotions they feel when they are doing their tasks. Thisresearch is done on 45 nurses in Bhayangkara Hospital in Surabaya. The research resulted in 0.539point in the correlation between emotional labor process and employee wellbeing, and 0.00 insignificance. In conclusion, there are significant correlations between emotional labor process andemployee wellbeing.

Keyword :

emotional labor process (surface acting, deep acting), employee wellbeing,


References :





Archive Article

Cover Media Content

Volume : 11 / No. : 1 / Pub. : 2009-04
  1. Causal Factors Of The Success Of Religious Social Organization: A Case Study On Aisyiyah
  2. Tinjauan Hasil Tes Psikologi Sebagai Prediktor Kinerja Terhadap Hasil Karyawan Kontrak Kerja Waktu Tertentu
  3. Hubungan Antara Tingkat Hardiness Dengan Stres Pada Perawat
  4. Hubungan Antara Proses Emosional Pekerja Dan Kesejahteraan Pekerja Pada Perawat Instalasi Rawat Inap Rs Xwilayah Surabaya
  5. Correlations Between Servant Leadership With Organizational Citizenship Behavior On Lecturer Ofsepuluh Nopember Institute Of Technology Surabaya
  6. Penerapan Theory Of Planned Behavior Dalam Penelitian Budaya Organisasi
  7. Hubungan Kapital Psikologis Dengan Kinerja Tugas Pada Tenaga Penjualan (salesperson) Mobil
  8. Penyelesaian Masalah Perempuan Sebagai Orangtua Tunggal Dalam Mengatasi Dampak Psikososial Selama Krisis Ekonomi (studi Kasus Terhadap Masyarakat Miskin Di Surabaya)

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