UNIVERSITAS AIRLANGGA



Detail Article

Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 4 / No. 3 / Published : 2006-09

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Original Article :

Analysis on the factors affecting the performance of the dentists in providing oral heath service in jember regency public health centers

Author :

  1. Kunin Nasihah*1
  2. Stefanus Supriyanto*2
  3. Windhu Purnomo*3
  1. Dinkes Kabupaten Jember
  2. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya
  3. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya

Abstract :

ABSTRACTThis performance research was done in order to deliver a recommendation on dentists’ improvement effort in providing oral health service in Jember Regency Public Health Centers (Puskesmas). The background of the research was the decreasing coverage of oral health service in Puskesmas. Based upon performance theory and concept, this research was conducted to disclose the influence of dentists' individual characters, organization characters, and their working characters on their performance in providing oral health service in Puskesmas. The method employed in this research was observational with cross sectional design. The sample was taken from the overall population of 35 dentists who acted as the implementer and liable persons for the oral health effort program in Puskesmas. The analysis toward the performance was done by observing the preventive, promotive, curative, and rehabilitative services in 5 (five) basic dental services and by observing 5 (five) quality dimensions of the dental health service given by the dentists in Puskesmas. The result of the research which was analyzed by Manova techniques with α=0.05 revealed that the dentists performance was significantly influenced by the individual characters i.e. employment status and working motivation, the organization characters i.e. leadership type and reward system and the working characters i.e. performance feedback and dentists’ working schedule. Through a Focus Group Discussion, the result of the research was used as the decision making basis for the policy makers as well as for the liable persons and program implementers of the oral health program in improving dentists' performance in short, medium, and long terms in Jember Regency Puskesmas.

Keyword :

dentists, performance, primary health care,


References :

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Archive Article

Cover Media Content

Volume : 4 / No. : 3 / Pub. : 2006-09
  1. Hubungan Dokter-pasien Di Unit Rawat Jalan Dan Rawat Inap Rumah Sakit Pelabuhan Surabaya
  2. Satisfactory Level Of Poor Family Partaker At The Outpatient Unit Of Dr.cipto Mangunkusumo National Center Hospital Pediatric Department
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  4. Metafora Politik Sebagai Pendekatan Manajemen (sebuah Alternatif Pendekatan Manajemen)
  5. The Implementation Of Crm In Public Health Centers And Hospitals As An Alternative For Service Marketing Strategy
  6. Analysis On The Factors Affecting The Performance Of The Dentists In Providing Oral Heath Service In Jember Regency Public Health Centers
  7. Market Analysis As A Base For Developing Promotion Mix At Surabaya Dr.soetomo General Hospital Menopause Clinic
  8. Coping With Customer Complaints

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