UNIVERSITAS AIRLANGGA



Detail Article

Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 9 / No. 2 / Published : 2011-05

Order : 1, and page :69 - 76

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Original Article :

The influence of employees factor, organization, work satisfaction and commitment towards withdrawal process

Author :

  1. Eka Wilda Faida*1
  1. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya

Abstract :

Withdrawal process is a major problem at Surabaya Muhammadiyah Hospital (SMH) which obviously decreased productivity, costs, resources, materials, time, as well as employees motivation. Moreover, SMH is faced by low hospital image and patients flight to other hospital. These evident problems must be solved. This study aims to analyze the influence of employees factor, organization, work satisfaction and commitment towards employees withdrawal process at SMH. This is an analytic, observational research using cross sectional method. The sample is 50 employees of SMH from the entire 80 population. Data is collected by questionnaires, and analyzed by SEM program with smart PLS. The results showed: 1) The influence of subjective workload towards work satisfaction had not significant influence and organization characteristics towards work satisfaction had significant influence; 2) The influence of subjective workload and organization characteristics had not significant influence towards work  and organization commitment; 3) The influence of subjective workload and psychological atmosphere had not significant influence, perceived organizational support had significant influence towards withdrawal process; 4) The influence of work satisfaction and work commitment had significant, organization commitment had not significant towards withdrawal process.

Keyword :

organization, work satisfaction, employees commitment, withdrawal cognition, intention to leave, search behavior,


References :

Tai TWC, Bame SI, Robinson CD,(1998) Review of Nursing Turnover Research 1977–1996 Vol 47(12): 1905–1924 : Journal of Social Sci Med





Archive Article

Cover Media Content

Volume : 9 / No. : 2 / Pub. : 2011-01
  1. The Influence Of Employees Factor, Organization, Work Satisfaction And Commitment Towards Withdrawal Process
  2. Obedience Officer In The Implementation Of Sops
  3. Unit Cost Calculation Using Activity Based Costing Method As The Basis Of Rationalized Tariff
  4. Efforts To Decrease Antibiotic Medication By Behavioral Intention
  5. Recomendation Of Inside-out Approach On Branding Activity
  6. Planning Of Service Quality Deployment Based On House Of Quality Method
  7. Managing Voice Of The Customer Based On Patient Satisfaction
  8. Recommendations To Increase Pap Test Screening Utilization Of Patient Who Had Mammography Screening
  9. Social Marketing Plan To Improve Permanent Tooth Filling At The Dental Clinic Of Public Health Center

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