UNIVERSITAS AIRLANGGA



Detail Article

Jurnal Administrasi Kesehatan Indonesia

ISSN 23033592

Vol. 1 / No. 2 / Published : 2013-04

Order : 6, and page :156 - 166

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Original Article :

The impact of individual, job and organizational factors on job satisfaction and turnover intentions of nurses

Author :

  1. Alies Lusiati*1
  2. Stefanus Supriyanto*2
  1. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya
  2. Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya

Abstract :

Work satisfaction and turnover intention are two important aspects regarding human resource in healthservice. The research was aimed to analyze the impact of individual, job and organizational factors on jobsatisfaction and turnover intention of nurses in the clinic “Balai Pengobatan Santa Familia” (BPSF), EastKalimantan. The research applied analytical observation method. Data were collected by interviewing nurses inthe intensive care unit and in the nursing unit of BPSF. The research showed that most nurses was still in youngage but with low commitment and high turnover intention. The workload and conflicts in BPSF was high. Moreoverthe work affiliation, compensation and work development tend to be low. This caused a low work satisfaction andhigh turnover intention. Through the application of the double linear regression statistic test, job design hassignificant impact on job satisfaction (Sig. 0,013, regression coefficient 2,037). The work affiliation and leadershiphave significant influence to turnover intention (Sig. 0,003, regression coefficient 0,906) as well as leadership (sig.0,009, regression B= 0,895). This study concluded that job design and leadership had significant impact on jobsatisfaction and turnover intention. Meanwhile work affiliation did not impact both of them.

Keyword :

individual, job satisfaction, organizational, turnover intention,


References :

Makmuri Muchlas,(2003) Perilaku Organisasi, cetakan kedua (revisi) Yogyakarta : Gajah Mada University Press

Suroso Santoso,(2003) Manajemen Sumber Daya Manusia Di Rumah Sakit Jakarta: : Penerbit Buku Kedokteran EGC

Robbin, S.P.,,(2003) Perilaku Organisasi Jilid I Jakarta : PT Indeks Kelompok Gramedia Indonesia

A. Aziz Alimul Hidayat,(2009) Pengantar Konsep Dasar Keperawatan Jakarta : Salemba Medika

Malayu S.P. Hasibuan,(2010) Manajemen Sumber Daya Manusia Jakarta : PT Bumi Aksara





Archive Article

Cover Media Content

Volume : 1 / No. : 2 / Pub. : 2013-02
  1. Purchasing Decision Of Pregnant Women In Fourth Visit Antenatal Care In Puskesmas Tembok Dukuh
  2. Customer Value Analysis Based On Customer Characteristic In Teeth Clinic Of Puskesmas Jemursari Surabaya
  3. Health Service Quality Based On Dabholkar Dimension At Ward Room Of Internal Disease
  4. Healthcare Budget Calculation Based On Capitation At Pg Krebet Baru Malang
  5. The Effect Of Brand Equity On People Selection In Muhammadiyah Surabaya Hospital Utilization
  6. The Impact Of Individual, Job And Organizational Factors On Job Satisfaction And Turnover Intentions Of Nurses
  7. Design Effort In Enhancing Childbirth Target Achievement Based On Maternal Expectations And Reality
  8. Cost Recovery Rate Optimization Based On Unit Cost Calculation Using Activity Based Costing Method
  9. Cause Analysis Of Outpatient Visits Decreasing Based On Service Quality Gaps Model
  10. Identification Of The Fulfilment Of Medical Record Incompleteness In The Inpatient Of Muhammadiyah Hospital Lamongan

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