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Dental private practice marketing concept

Vol. 37 / No. 4 / Pub. 2004-10 / Dental Journal (Majalah Kedokteran Gigi)
Author:


A Market Analysis of Obstetric Services as a Base of Marketing Program Formulation at Surabaya Hajj General Hospital

Vol. 3 / No. 3 / Pub. 2005-09 / Administrasi dan Kebijakan Kesehatan
Author: Nyoman Anita Damayanti,  Endang Murdiati,  Sri Wahyuni Astuti,  


Marketing Strategy Based on Customer Relationship Marketing Grounded on Exchange Value Analysis to Improve One- Day-Surgery Service at Lavalette Hospital, Malang, 2005

Vol. 4 / No. 1 / Pub. 2006-01 / Administrasi dan Kebijakan Kesehatan
Author: Didin Mirandani,  Thinni Nurul Rochmah,  Ratna Dwi Wulandari,  


The Measurement of Level Customer Satisfaction: Consumer Psychology Perspective

Vol. 8 / No. 1 / Pub. 2006-04 / INSAN Media Psikologi
Author: E.M.Agus Subekti Doelhadi,  


LOYALITAS PENGUNJUNG CAFÉ DAN RESTORAN: FAKTOR APA SAJA YANG MEMPENGARUHINYA?

Vol. 0 / No. 0 / Pub. 0000-00 / Jurnal Penelitian Dinamika Sosial
Author:


PENGGUNAAN CONSUMER DECISION MODEL (CDM) DALAM PENGUKURAN EFEKTIFITAS IKLAN SHAMPO MEREK PANTENE

Vol. 2 / No. 2 / Pub. 2005-08 / JURNAL EKONOMI DAN BISNIS AIRLANGGA
Author:


PENGARUH TIGA ELEMEN JASA TERHADAP KEPUASAN KONSUMEN DAN NIAT UNTUK SETIA ATAU BERGANTI PENYEDIA JASA

Vol. 1 / No. 1 / Pub. 2007-04 / JURNAL EKONOMI DAN BISNIS AIRLANGGA
Author:


Confirmatory Factor Analysis terhadap Construct Kinerja Strategic Business Unit (SBU) : Penelitian pada SBU Perusahaan Industri Barang Konsumsi Terbuka di Indonesia

Vol. 1 / No. 1 / Pub. 2007-04 / JURNAL EKONOMI DAN BISNIS AIRLANGGA
Author:


The Implementation of CRM in Public Health Centers and Hospitals as an Alternative for Service Marketing Strategy

Vol. 4 / No. 3 / Pub. 2006-09 / Administrasi dan Kebijakan Kesehatan
Author: Evie Sopacua,  


Coping With Customer Complaints

Vol. 4 / No. 3 / Pub. 2006-09 / Administrasi dan Kebijakan Kesehatan
Author: Simon J. Bell,  James A. Luddington,  


Quality Function Deployment (QFD)Method as the Basis of Service Quality Improvement Analysis of the Surabaya Darus Syifa’ Islamic Hospital Inpatient Ward Department

Vol. 5 / No. 2 / Pub. 2007-05 / Administrasi dan Kebijakan Kesehatan
Author: Heri Sugeng Widodo,  Stefanus Supriyanto,  M. Bagus Qomaruddin,  


The Path Model of Social Capital Influence on the Economic Value at Hospital Wards

Vol. 5 / No. 2 / Pub. 2007-05 / Administrasi dan Kebijakan Kesehatan
Author: Thinni N Rochmah,  


Customer Relationship Marketing (CRM) as an Effort to Improve the Service Quality of the Inpatient Unit of Guluk-Guluk Public Health Center (IUG-PHC) in Sumenep Regency

Vol. 5 / No. 3 / Pub. 2008-12 / Administrasi dan Kebijakan Kesehatan
Author: HUSNUL GHAIB,  NYOMAN ANITA DAMAYANTI,  SRI GUNAWAN,  


Customer Value Improvement Effort to Increase the Visitation Rate at Pamekasan Regency Muslimat Nahdatul Ulama Polyclinic (Grounded on Perceived Value and Consumers Expected Benefit Analysis)

Vol. 5 / No. 3 / Pub. 2008-12 / Administrasi dan Kebijakan Kesehatan
Author: VITRI ARIYANI,  NYOMAN ANITA DAMAYANTI,  SRI GUNAWAN,  


PENGARUH PENGOLAHAN DAN PENDISTRIBUSIAN TERHADAP KUALITAS AIR PELANGGAN PDAM MOJOKERTO

Vol. 3 / No. 7 / Pub. 2009-05 / Kesehatan Lingkungan
Author:


Satisfaction of Internal Customer

Vol. 14 / No. 1 / Pub. 2007-11 / Indonesian Journal of Clinical Pathology and Medical Laboratory
Author: Rosni Faika,  O. Sianipar,  


Recommendations to Increase Pap Test Screening Utilization of Patient Who Had Mammography Screening

Vol. 9 / No. 2 / Pub. 2011-05 / Administrasi dan Kebijakan Kesehatan
Author: Sutjiati,  


Managing Voice of The Customer Based on Patient Satisfaction

Vol. 9 / No. 2 / Pub. 2011-05 / Administrasi dan Kebijakan Kesehatan
Author: Hendri Harianto,  


The Effect of Country of Origin Reputation on Buyer Trust of Changhong China Electronic Products

Vol. 1 / No. 2 / Pub. 2012-06 / Jurnal Psikologi Industri dan Organisasi
Author: Rizky Leonni Putri,  Fajrianthi,  


The Diffrencess Between Customer Orientation Based On Self-Monitoring Level of Call Center Operators In PT. Serasi Transportasi Nusantara (O-Renz Taxi)

Vol. 1 / No. 3 / Pub. 2012-12 / Jurnal Psikologi Industri dan Organisasi
Author: Nita Ratnasari,  


ANALISIS LOYALITAS PENGGUNA (CUSTOMER LOYALTY) DALAM MELAKUKAN INFORMATION SHARING

Vol. 2 / No. 1 / Pub. 2013-01 / Libri-Net
Author: Indah Masitah,  


Manajemen Komplain Pelanggan Dalam Rangka Peningkatan Pelayanan di RSUD Dr. Iskak Tulungagung

Vol. 4 / No. 4 / Pub. 2012-10 / Kebijakan dan Manajemen Publik
Author: Dera Sri Mega Putri Subekti,  


STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT PADA PERUSAHAAN ASURANSI SEQUISLIFE CABANG KERTAJAYA KOTA SURABAYA

Vol. 1 / No. 2 / Pub. 2013-02 / Commonline
Author: M.Fikri Atmadji ,  


Responsivitas PDAM Kabupaten Lamongan dalam Menangani Keluhan Pelanggan

Vol. 1 / No. 1 / Pub. 2013-01 / Kebijakan dan Manajemen Publik
Author: Dewi Elya Nur Aniza,  Dr. Falih Suaedi, M.Si,  


Pengaruh Simplifikasi Prosedur Pelayanan Pelanggan Terhadap Tingkat Kepuasan Pelanggan Pelayanan Perpanjangan Surat Ijin Mengemudi (SIM) di SIM Corner Kota Surabaya

Vol. 1 / No. 1 / Pub. 2013-01 / Kebijakan dan Manajemen Publik
Author: Rizka Nursa’adah,  Drs. Sunaryo, MPSt,  


Keefektifan Pelaksanaan Mekanisme Komplain Dalam Pelayanan Kesehatan di Rumah Sakit Umum Haji Surabaya

Vol. 1 / No. 1 / Pub. 2013-01 / Kebijakan dan Manajemen Publik
Author: Honny Nur Afidah,  


UTILIZATION IMPROVEMENT OF ANTENATAL CARE BASED ON VOICE OF THE CUSTOMER

Vol. 1 / No. 1 / Pub. 2013-01 / Jurnal Administrasi Kesehatan Indonesia
Author: Myrra Rizky Yanuaria,  Ratna Dwi Wulandari,  


SWITCHING BARRIERS STRATEGY IN IMPROVING PATIENTS LOYALTY OF INPATIENT MUHAMMADIYAH SURABAYA HOSPITAL

Vol. 1 / No. 1 / Pub. 2013-01 / Jurnal Administrasi Kesehatan Indonesia
Author: Budi Eko Siswoyo,  Stefanus Supriyanto,  


CUSTOMER VALUE ANALYSIS BASED ON CUSTOMER CHARACTERISTIC IN TEETH CLINIC OF PUSKESMAS JEMURSARI SURABAYA

Vol. 1 / No. 2 / Pub. 2013-04 / Jurnal Administrasi Kesehatan Indonesia
Author: Putri Ayuni Alayyannur,  Widodo J. Pudjirahardjo,  


Kualitas Pelayanan dalam Perspektif Strategi Pelanggan di Bandara Sepinggan, Balikpapan

Vol. 4 / No. 4 / Pub. 2012-10 / Kebijakan dan Manajemen Publik
Author: Verryza Agridita Taufana,  


Pengaruh Tingkat Kualitas Pelayanan Terhadap Tingkat Kepuasan Pelanggan di Unit Pelaksana Teknis Dinas Pengujian Kendaraan Bermotor Wiyung Kota Surabaya

Vol. 4 / No. 4 / Pub. 2012-10 / Kebijakan dan Manajemen Publik
Author: Arif Kurniawan,  


Improving the Inpatient Service Quality of Public Health Center Ngadiluwih in Kediri Regency Using Quality Function Deployment Method

Vol. 10 / No. 1 / Pub. 2012-01 / Administrasi dan Kebijakan Kesehatan
Author: Bety Sunarisasi,  


Analysis of Improvement Efforts Polyclinic Outpatient Visit by Brand Image and Customer Value

Vol. 10 / No. 2 / Pub. 2012-05 / Administrasi dan Kebijakan Kesehatan
Author: Tika Indiraswari,  NYOMAN ANITA DAMAYANTI,  


INTEGRASI INTERNET MARKETING DAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PENERBIT NULISBUKU

Vol. 3 / No. 2 / Pub. 2014-06 / Commonline
Author: Al Muaishim,  


Characteristics Analysis of Customers and The Types of Brand Associations as an Efforts to Improve The Utilization of Voluntary Counselling and Testing Clinic

Vol. 10 / No. 3 / Pub. 2012-09 / Administrasi dan Kebijakan Kesehatan
Author: Gede Danu W idarta,  


The Effort in Increasing Out-Patients Visits at Dental Clinic using Marketing 3.0 Approach

Vol. 11 / No. 1 / Pub. 2013-01 / Administrasi dan Kebijakan Kesehatan
Author: CATHARINA KUMALASARI*,  


Recommendation on Building Loyalty Based on Experiential Marketing of Dental Clinic Customers

Vol. 11 / No. 1 / Pub. 2013-01 / Administrasi dan Kebijakan Kesehatan
Author: SITI ROZAAEMAH,  


Employee Satisfaction, Quality of Customer Interaction, and Customer Satisfaction: Its Relationship in an Educational Context

Vol. 15 / No. 2 / Pub. 2013-08 / INSAN Media Psikologi
Author: Juliana Caesaria Tandung,  


PENGARUH RELATIONSHIP MARKETING (RM) TERHADAP CUSTOMER LOYALTY DI PERPUSTAKAAN STIE PERBANAS SURABAYA

Vol. 4 / No. 2 / Pub. 2015-09 / Libri-Net
Author: Shirley Alifta Anestesia,  


FAKTOR-FAKTOR PENYEBAB CUSTOMERS SWITCHING BEHAVIOR PADA PENGGUNA PERPUSTAKAAN PERGURUAN TINGGI (Studi Deskriptif Tentang Faktor-Faktor Penyebab Customers Switching Behavior Pada Pengguna Perpustakaan Universitas Negeri Malang)

Vol. 4 / No. 2 / Pub. 2015-09 / Libri-Net
Author: SITI LAILATUL ZAROH,  


Implementasi Kebijakan Pelayanan IMB di Badan Penanaman Modal dan Perizinan Kabupaten Lamongan Perspektif Strategi Pelanggan

Vol. 5 / No. 2 / Pub. 2013-09 / Jurnal Jejaring Administrasi Publik
Author: Putri Ajeng Anggraini,  


ANALYSIS OF HEALTH SERVICE QUALITY ACCORDING TO THE DIMENSIONS OF DABHOLKAR IN MINA PAVILION SITI KHODIJAH HOSPITAL SEPANJANG

Vol. 2 / No. 1 / Pub. 2014-01 / Jurnal Administrasi Kesehatan Indonesia
Author: Annii Rohmatul Ummah,  Stefanus Supriyanto,  


ANALYSIS OF SERVICE QUALITY ACCORDING BRADY AND CRONIN CONCEPT IN PEDIATRICS CLINIC

Vol. 2 / No. 1 / Pub. 2014-01 / Jurnal Administrasi Kesehatan Indonesia
Author: Fitria Murbarani,  Stefanus Supriyanto,  


Model Hubungan Kepercayaan Masyarakat (Citizen Trust) berdasarkan “Disconfirmation of Expectation” di BPN Surabaya

Vol. 5 / No. 1 / Pub. 2013-08 / Jurnal Jejaring Administrasi Publik
Author: Trimurti Ningtyas,  


INFLUENCE OF CUSTOMER VALUE TO WEIGHING OF TODDLER IN POSYANDU SIDOARJO REGENCY

Vol. 2 / No. 2 / Pub. 2014-02 / Jurnal Administrasi Kesehatan Indonesia
Author: Novi Dwi Arisandi,  Ratna Dwi Wulandari,  


Strategy to Improve Drug Purchase in The Medicine Room Through Customer Relationship Management (CRM)

Vol. 11 / No. 3 / Pub. 2013-09 / Administrasi dan Kebijakan Kesehatan
Author: Ari Hidayati,  


Efforts to Increase The Utilization of Hospital Maternity Ward Based on Secure Customer Analysis

Vol. 11 / No. 3 / Pub. 2013-09 / Administrasi dan Kebijakan Kesehatan
Author: Iwan Hartono,  


A Study of Apology Strategies used by Customer Service Officers in Telkomsel Surabaya

Vol. 4 / No. 1 / Pub. 2015-02 / Anglicist
Author: Nadia Narulita Belfas,  Lilla Musyahda,  


PENGARUH TINGKAT KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PELANGGAN LISTRIK PINTAR PRABAYAR DI PT. PLN (PERSERO) AREA PELAYANAN SURABAYA

Vol. 4 / No. 1 / Pub. 2016-01 / Kebijakan dan Manajemen Publik
Author: Pisciesha Qudsi Auliya,  


Pengaruh Kualitas Pelayanan Dinas Pengelolaan Bangunan dan Tanah Terhadap Kepuasan Penyewa Rumah Susun Sederhana Sewa (Rusunawa) Waru Gunung Karang Pilang Surabaya

Vol. 4 / No. 3 / Pub. 2016-03 / Kebijakan dan Manajemen Publik
Author: RIA IMAROTUZ ZAHRO ,  


Aplikasi Customer Relationship Management (CRM) dalam Layanan Informasi di Perpustakaan

Vol. 2 / No. 2 / Pub. 2011-05 / Jurnal Palimpsest
Author: Neneng Komariah,  


EVALUATION ANALYSIS OF AIRLANGGA UNIVERSITY FACULTY OF VOCATIONAL EDUCATION’S BRAND EQUITY USING CUSTOMER BASED BRAND EQUITY CONCEPT

Vol. 1 / No. 1 / Pub. 2017-04 / The International Journal Of Applied Business
Author: Ayu Febriyanti Puspitasari,  Ida Setya Dwijayanti,