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PUBLIC SERVICE QUALITY MANAGEMENT (Descriptive Study of the quality of public service management licensing ' Surat Tanah Hijau ' in the city of Surabaya

Vol. 2 / No. 2 / Pub. 2014-02 / Kebijakan dan Manajemen Publik
Author: Prof. Dr. Jusuf Irianto, Drs.,M.Com,  Ari Barokah Tussholiqah,