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SWITCHING BARRIERS STRATEGY IN IMPROVING PATIENTS LOYALTY OF INPATIENT MUHAMMADIYAH SURABAYA HOSPITAL

Vol. 1 / No. 1 / Pub. 2013-01 / Jurnal Administrasi Kesehatan Indonesia
Author: Budi Eko Siswoyo,  Stefanus Supriyanto,  


PROMOTION EFFECTS DAN SWITCHING BARIERS TERHADAP LOYALITAS PASIEN RUANG SAKINAH RUMAH SAKIT MUHAMMADIYAH LAMONGAN

Vol. 2 / No. 2 / Pub. 2014-02 / Jurnal Administrasi Kesehatan Indonesia
Author: Neny Ahnafiya Maulina,  Stefanus Supriyanto,