Detail Article


ISSN 2301-5837

Vol. 2 / No. 1 / Published : 2013-02

Order : 3, and page :15 - 24

Related with : Scholar   Yahoo!   Bing

Original Article :

Communication strategies used by the students of surabaya hotel school: a case study

Author :

  1. Dian Paranita Kadiputri*1
  1. Mahasiswa Fakultas Ilmu Budaya

Abstract :

This study aims to discuss communication strategies used by students of Surabaya Hotel School. The writer attempts to find out the types of communication strategies used by the students and intends to find out factors why the students mostly used certain strategy when they communicate. The writer hopes that this research could give insight about the types of communication strategies that can be used by students to overcome communication problems. The students are expected to apply those strategies to keep conversation going on. The writer does this study based on theory of Communication Strategies by Brown (2007) which is adopted from Dornyei (1995). Brown (2007) classifies communication strategies into two categories, which are avoidance strategies and compensatory strategies. In doing this study, the writer uses qualitative research. The result of this study reveals that the students use eight of thirteen types of communication strategies and use four types of combination of them. Moreover, the writer found that strategies that are frequently used by students are stalling or time gaining strategies, approximation and appeal for help. The writer argues that these strategies may happen because of two factors. First is because of direct interaction in class. Second is because of lacking vocabulary. The writer concludes that those two factors make the students tend to use those three strategies more than the others.  

Keyword :

Avoidance Strategies, Communication Strategies, Compensatory Strategies,

References :

Brown, H. D.,(2007) Principles of language learning and Teaching New Jersey : Prentice Hall Regents.

Canale,(1983) From Communicative competence to communicative language pedagogy. In J Richard & R Schmidt. Language and communication (p. 2-27) London : Longman Group Ltd.

Cohen, A.,(1990) Language learning Boston : Heinle & Heinle Publishers.

Littlewood,(1984) Foreign and Second Language Learning Cambridge : Cambridge University Press.

Savingon, S.,(1983) Communicative competance: Theory and classroom practice Reading, MA : Addyson-Wesley.

Archive Article

Cover Media Content

Volume : 2 / No. : 1 / Pub. : 2013-02
  1. Conversational Strategies In Same-sex Talk: An Interview Article Of O’ The Oprah Magazine
  2. The Study Of Illocutionary Act: Jokowi’s Campaign Speech On “mewujudkan Jakarta Baru”
  3. Communication Strategies Used By The Students Of Surabaya Hotel School: A Case Study
  4. The Generalized Conversational Implicatures Analysis In Kartu As Advertisement
  5. An Analysis Of The Violation Of Maxims In Malam Minggu Miko Situation Comedy
  6. An Analysis Of Code Switching Occurred In A Puppet Show