Kebijakan dan Manajemen Publik
ISSN 2303 - 3411
Vol. 3 / No. 1 / Published : 2015-01
Order : 1, and page :1 - 10
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Original Article :
Kinerja unit bidang angkutan dalam trayek dinas perhubungan dan lalu lintas angkatan jalan (llaj) provinsi jawa timur pada ijin trayek angkutan umum bus antar kota dalam provinsi (akdp) di jawa timur
Author :
- Putri Nur Khoirina*1
- Mahasiswa Fakultas Ilmu Sosial dan Ilmu Politik
Abstract :
As one of public transportation that made and issued public transportation license route, that is intercity public transportation of province, Agency of Transportation and Road Traffic particularly in transportation route sector. However, in other side there are still found many violations in buses public transportation ended at revocation and frozen of route license. The purpose of this res earch to recognize what performance of route transportation unit in handling route license problem is compliance with applicable procedures and expectation. To measure the performance of route transportation unit in Agency of Transportation and Road Traffic Province of East Java used 9 (nine) indicators of performance assessment that are consistency, comparable, clear, controllable, contingency, comprehensive, focus, relevant, and realistic. Method that used in this research is qualitative research with descriptive research type. First informant determination technique that is program implementer by using purposive sampling and second informant as built partner by using random sampling. Data collecting done with in depth interview, observation and documentation.
Keyword :
unit performance, route license, public transportation,
References :
Argyris, C,(2006) Double Loop Learning in Organizationsâ€, : Pengukuran Kinerja Sektor Publik Yogyakarta : BPFE




