UNIVERSITAS AIRLANGGA



Detail Article

Administrasi dan Kebijakan Kesehatan

ISSN 1412-8853

Vol. 5 / No. 2 / Published : 2007-05

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Original Article :

Efforts to increase the utilization of maternity room at dr. wahidin sudiro husodo general hospital in mojokerto city a study of cope (client oriented provider efficient) implementation on the maternity in -patient and out-patient wards

Author :

  1. Tri Wahjuningsih*1
  2. Ernawaty*2
  1. Bapelkes RSU Dr. Wahidin Sudiro Husodo, Mojokerto
  2. Fakultas Kesehatan Masyarakat, Universitas airlangga, Surabaya

Abstract :

The background of this study is the low utilization of maternity room (averaging 31.38%) by pregnant mothers compared to new visitation of pregnant mothers at the maternity clinic of Dr. Wahidin Sudiro Husodo General Hospital (DWSH-GH) in Mojokerto City from the year 2000 to 2004. The objective of this study is to set an effort to increase bed-utilization of the maternity room of DWSH-GH based on personnel’s assessment on their needs fulfillment, the assessment of pregnant mothers on their rights, pregnant mothers’ perception on the maternity in-patient ward, mothers’ assessment and expectation on maternity in-patient ward of the DWSH –GH. This is a cross-sectional descriptive study conducted from May to June 2006 at the DWSH-GH. The respondents are in-patient personnel, pregnant mothers who visit the maternity clinic but do not give birth at the hospital, and parturient mothers who give birth to their babies at the DWSH-GH. The samples are: 4 personnel which is a total sampling, 68 pregnant mothers taken by using quota sampling method, and 39 parturient mothers taken by using total sampling method from all population at the period of study. The result of the study showed that pregnant mothers who visit the maternity clinic but do not utilize the maternity in-patient ward give their opinion on the fulfillment of pregnant mothers’ rights; they also state their perception that the midwives at the in-patient ward are not capable enough to help in the process of giving birth, the service charges at the maternity in-patient ward is high, the maternity in-patient ward building is not in good condition, and the prescribed medicine cannot easily be obtained. Improvement into more sophisticated tools should be done on medical equipments, also a re-arrangement of the in-patient ward lay¬out and a renovation should be done on the in-patient ward, complete medicine should be available at the pharmacy, and patients’ relatives do not need to queue to get the medicine at the pharmacy.

Keyword :

maternity room, utilization, COPE, need, assessment and expectation, pregnant mothers. ,


References :

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Surabaya : Airlangga University Press

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Archive Article

Cover Media Content

Volume : 5 / No. : 2 / Pub. : 2007-05
  1. Public Health Center’s State And Function In Improving Health Service Quality (experience Of Bangkalan Regency)
  2. Diabetes Member Club Of Adi Husada (dmc -ah) Leverage Analysis On Theutilization Of Hospital Service Products (based On Customer Relationship Marketing Concept)
  3. Endeavors Intended To Boost People’s Participation Through Posyandu Stakeholders’ Factor Analysis In The Working Area Of Denpasar Timur I Public Health Center, Denpasar City
  4. Effort To Increase The Organizational Performance Effectiveness Based On Organizational Culture (study At The Surabaya Hajj Hospital, Surabaya A.yani Islamic Hospital And Surabaya Al Irsyad Hospital)
  5. Quality Function Deployment (qfd)method As The Basis Of Service Quality Improvement Analysis Of The Surabaya Darus Syifa’ Islamic Hospital Inpatient Ward Department
  6. The Path Model Of Social Capital Influence On The Economic Value At Hospital Wards
  7. Efforts To Increase The Utilization Of Maternity Room At Dr. Wahidin Sudiro Husodo General Hospital In Mojokerto City A Study Of Cope (client Oriented Provider Efficient) Implementation On The Maternity In -patient And Out-patient Wards

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