UNIVERSITAS AIRLANGGA



Detail Article

Kebijakan dan Manajemen Publik

ISSN 2303 - 3411

Vol. 2 / No. 2 / Published : 2014-02

Order : 104, and page :104 - 114

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Original Article :

Effectivity of program e-performance in effort to achieve increase performance in the service of cleanliness and landscaping the city of surabaya

Author :

  1. Eggyawang Setia Pradikta*1
  2. Drs. Roestoto Hartojo Putro, SU *2
  1. Mahasiswa Fakultas Ilmu Sosial dan Ilmu Politik
  2. Dosen Fakultas Ilmu Sosial dan Ilmu Politik

Abstract :

The spirit of presidential instruction No. 3 of 2003 which aims to develop Government Organization with electronic based to increase performance and public services more effective and efficient. Be a reference in Surabaya City Government to make policies related to electronic based employee assessment. That's call E-performance program. Implementation of this program has been done in all SEGWAY City Government, Especially on cleanliness and Landscaping Service city of Surabaya, where later was full of media related performance and accomplishments that have been achieved. This Research aims to answer how the effectiveness of the program e-performance as performance improvement efforts in the service of cleanliness and Landscaping the city of Surabaya by using qualitative methods and types of descriptive research where data retrieval is performed with interviews, observation and documentation. In the informant determination of research this time using purposive sampling technique and snowball, there are 15 informants are aware of the problems e-performance program. The researchers used a Qualitative analysis with data reduction steps, the presentation of the data, and draw conclusions. The conclusion that obtained from the research this time was less effectiveness from implementation of the e-performance program in the service of cleanliness and Landscaping the city of Surabaya. because of their performance proved that always increase although exist or no exist the e-performance program. tendency of a very heavy workload and a big responsibilities, make this program have not a great effect for the performance of employee

Keyword :

Effectiveness, Performance, E-Performance Program,


References :

James L. Gibson , John M. Ivancevich, James A. Donnely.,(1998) Organisasi : Perilaku, Struktur dan Proses Jakarta : Erlangga





Archive Article

Cover Media Content

Volume : 2 / No. : 2 / Pub. : 2014-02
  1. Analysis implementation of mayor regulation about procedure monitoring and controlling mangrove wonorejo surabaya area
  2. Partnership government, civil society and private sector in bank sampah program in pasar baru, city of probolinggo
  3. Public satisfaction index on damri juanda airport bus services
  4. Descriptive study on change of socialization paradigm "keluarga berencana berkelanjutan program" in bojonegoro
  5. Public service quality management (descriptive study of the quality of public service management licensing ' surat tanah hijau ' in the city of surabaya
  6. Descriptive study of the implementation coordination process integrated joint patrol in monitoring water pollution in surabaya
  7. Bounded rationality descriptive study about conflict of interest for the formulation of minimum wage (umk) in gresik regency.
  8. Accountability and transparency of government procurement through the electronic procurement (best practice in surabaya city government)
  9. Human resource planning of apparatus : descriptive study of human resource planning system of civil servants in kediri
  10. Public service innovation in bumn (descriptive study of innovation boarding pass system to improve the quality of service railway pt kai in gubeng station surabaya)
  11. Influence ability, motivation and job satisfaction on performance civil servants in environmental tambaksari district surabaya
  12. Effectivity of program e-performance in effort to achieve increase performance in the service of cleanliness and landscaping the city of surabaya
  13. Descriptive study : failure factors contributing to program area relocation pkl in stadium tambaksari surabaya
  14. Implementation of the village fund allocation policy (add) to empowering rural communities in cerme village, grogol, kediri
  15. Policy implementation of inclusive education services performance in sidoarjo
  16. Public private partnership (ppp) regional asset management: descriptive study of partnership between local company pasar surya (pdps) surabaya and pt arwinto intan wijaya (aiw) in the construction development darmo trade centre (dtc) surabaya
  17. Human resources development apparatus based standard iso 9001: 2008 competency for development of investment in the integrated licensing service institution sidoarjo
  18. Asset security effectiveness of achieving accountability in surabaya city government
  19. Study about the impact of successful implementation on policy of personnel management information system sidoarjo (simpegda) in the career satisfaction of elementary school teacher
  20. Decision making process for problem solving of licensing services in the department of human settlements and spatial surabaya
  21. The intensity of supervision by the department sanitary service and landscaping to improve quality of waste management in city of surabaya
  22. Socialization stages larasita program of management land certificate in the brayublandong village, dawarblandong district, mojokerto regency
  23. The implementation of joint five minister policy on structuring and equity civil servants teacher in blitar
  24. Payroll based on performance in surabaya city government through e-performance and employee income supplement (tpp)
  25. The impact of compensation implementation system based performance to improvement civil servants (pns) performance in the department of human settlements and spatial surabaya
  26. The effectiveness of partnership program pt. kai daop 1 jakarta in the small and medium enterprise development
  27. Militate factors that participation of beneficiaries in the economic empowerment program in self-help groups in the village kalianak asemrowo district city of surabaya
  28. Study on impact of transformative innovation support services care and treatment on hiv / aids patient satisfaction levels in gambiran kediri hospital
  29. Services innovation strategies in improving the quality of service in land office surabaya ii

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